📄 Privacy Policy / Politique de confidentialité

Automobile en Direct (AUTOMOBILE EN DIRECT.COM INC.)
Last updated: August 29, 2025

English Version

1. Introduction

At Automobile en Direct (AUTOMOBILE EN DIRECT.COM INC.), your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, and communications.

2. Information We Collect

We may collect:

Personal information: your name, address, email address, phone number, date of birth, driver’s license number, and financial details when you apply for financing or trade-in evaluations.

Vehicle information: make, model, year, mileage, VIN, and condition of your current or desired vehicle.

Usage data: information about how you interact with our website, forms, and messages.

3. How We Use Your Information

We use the information you provide to:

Process financing and trade-in applications

Provide appointment confirmations and reminders

Share information about vehicles, services, and promotions

Communicate important account or service updates

Improve our products, services, and customer experience

4. SMS/Text Messaging Consent

By providing your mobile phone number on our website or in person, and by checking the consent box at submission, you agree to receive SMS text messages from Automobile en Direct (AUTOMOBILE EN DIRECT.COM INC.) related to:

Financing applications and credit approvals

Vehicle trade-in evaluations

Appointment scheduling and service reminders

Promotional offers, dealership news, and updates

Message frequency may vary. Message & data rates may apply. Reply STOP to unsubscribe or HELP for help.
Consent is not required as a condition of purchase.

5. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

Financial institutions to process financing applications

Service providers who support our website, communications, and dealership operations

Government authorities if required by law

All third parties are required to protect your information and use it only for authorized purposes.

6. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

7. Your Rights (Loi 25 & Canadian Privacy Laws)

As a Québec business, we comply with Loi 25 and Canadian privacy laws. You have the right to:

Access the personal information we hold about you

Request corrections to inaccurate or incomplete information

Withdraw consent to receive SMS, email, or other communications at any time

Request deletion of your personal data, where permitted by law

To exercise these rights, please contact us using the details below.

8. Contact Us

If you have questions about this Privacy Policy or your personal information:

Automobile en Direct (AUTOMOBILE EN DIRECT.COM INC.)
📍 3235 Av. de la Gare, Mascouche, QC J7K 3C1
📞 (438) 795-7323
📧 [email protected]